Returns & Exchanges
At Decibel Magazine, we want you to wear your passion for heavy music with pride. If your apparel doesn't fit or meet your expectations, you can return or exchange unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Gear
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unwashed condition.
Label and Ship
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
Final Processing
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing